A couple of days ago I was reading a story about this guy named Nathaniel who is a huge Halo fan. He was able to get autographs from xbox 360 team members and original sketches from the Bungie staff on his 360 over time. Then, the dreaded 3 ring of death happened.
When he sent his 360 off to the technical staff at Microsoft, he left instructions specifically saying to not to mess with the artwork. Unfortunately, when he received his 360 back, it had been wiped completely clean.
Then, Bungie staff got word of Nathaniel's situation. They came together and offered Nathaniel a brand new 360 with autographs of the staff and an original sketch of the Master Chief himself.
It's pretty awesome that he was able to get his customized 360 back. What Bungie did for this fan was amazing. It just shows you that some companies really do care about their fans.
